Oracle Operations Engineer
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Primary Responsibilities:
Technical Skills Description:
Strong data and integration skillsets
Nice to Have Skills:
- Proactively monitor production and UAT environments.
- Create and maintain production run book which includes operational procedures as well as troubleshooting steps for known possible failures.
- Trouble shoot failures and fix or work with developers to fix the issues.
- Work with end users on issue reported.
- Communicate with users and leadership on issues encountered, plans to fix the issues and timeframes to do so.
- Track trends on issues and failures and report these trends to management.
- Deploy approved changes to the production environment.
- Provide feedback to the development team on operational issues and hardships.
- Provide evidence and support for compliance audits.
- Works along with team of Operations Engineers based in offshore and be the point of contact between client stake holders and TEK offshore operations team.
Technical Skills Description:
Strong data and integration skillsets
- 8-10 years of experience in managing day-to-day operations of complex systems involving application engineering, data engineering, and reporting tasks.
- One year working within a cloud environment such as OCI (preferred) or AWS.
- Adept at preparing run books and implementing them effectively.
- Strong Analytical skills for troubleshooting production issues and working with the technical teams for bug fixes.
- Demonstrated ability to collaborate closely with customers to troubleshoot issues, understand business needs, and propose solutions.
Nice to Have Skills:
- Hands on experience with Oracle Integration (OIC), Oracle Analytics Cloud (OAC), Oracle Fusion or Databricks.
- This role can have “little or no OAC experience” and can be “light” on the technologies.
- SQL Development: Utilize Oracle SQL and PL/SQL for complex data querying, scripting, and stored procedure development.
- Have experience with following the ITIL process.